Tag: support

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SD Card Formatting- BlackVue Dash Cameras

SD card Formatting

Regularly formatting your dash cameras SD card will help prevent data corruption and keep your camera running smoothly. We recommend formatting the SD card once every 2-3 months, if your BlackVue dash cam is under heavy daily use then one a month would be best.

Please note: You will need to back up any files you wish to keep prior to formatting the SD card, as all footage will be deleted during this process.

If you have one of BlackVue DR6XX series of dash cams the easiest way to format your cameras SD card is to hold down the Wi-Fi button on the right hand end of the camera for around 15 seconds, until you hear a loud beep. You will then be told that the SD card is being formatted, after this has been completed the camera will reboot itself.

There are some cameras in BlackVue range that will require formatting via a laptop, this is also useful if the camera has developed a fault and can no longer be formatted by holding down the Wi-Fi button.

Formatting the SD Card on a Windows computer

Blackvue-viewer
1) Turn the camera off by removing the power lead, allow at least ten seconds to ensure the camera has properly shutdown before removing the SD card.

2) Place the SD card in your PC/laptop and open the BlackVue Viewer software, if you do not already have this software you can download it here.

3) Click the SD card image at the top of the screen, select the drive in which the SD is in and click ‘OK’. Your SD card is now formatted.

After formatting the card, there may be new firmware available. This is available on BlackVue’s website, simply download the latest firmware for your camera and Copy the ‘BlackVue’ folder you have unzipped onto the SD card. If there is no new firmware then you can place the SD card back into the camera and it will apply the firmware.

Your SD card is now formatted and has the latest firmware for your camera on it meaning your camera will be back in action. If you have any questions regarding formatting your SD card please contact us and one of the team will be happy to help.

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Adjusting The Voltage Shutdown- Thinkware F750

F750 Voltage Cut-Off Adjustment

The Thinkware F750 dash cam has a built-in voltage cut-off threshold, meaning that when the battery in your vehicle drops below the selected voltage level the dash camera will automatically turn off. A lot of our customers have asked how they can adjust this so in four simple steps we will show you how to change the voltage cut-off level using the mobile app. If done correctly, this process should take no longer than 5 minutes and will increase your understanding of the Thinkware F750.
F750 back
Step One: Turn the camera and it’s WiFi on. On the back of the camera there is a blue LED, if this is glowing then the cameras WiFi is enabled and you can move on to step two. If the LED is not glowing blue then you will need to press the WiFi button located on the back of the camera, it will take about 30 seconds for the WiFi to become active and the light to turn blue.

Step Two: Go into the WiFi settings on your IOS or Android device, you will see a list of the available networks, select the one that says ‘Thinkware-XXXX’. When prompted enter the password- 123456789. Now you are connected to the dash cameras WiFi.

Step Three: If you have not already downloaded the Thinkware Dash Cam Viewer app, do this now. Once downloaded, open the app and you will be met by a menu that has a variety of options shown down the left hand side of the screen. At the top of the menu there will be a WiFi button, if it is already green move to step four, if it is not green then press the button and it should change colour. When the button is green you can move to the next step.

Record Settings Step Four: Scroll down the menu until you find dash cam settings, when in this menu you will need to find ‘Record Settings’ and go into that menu. Your screen should now resemble something similar to the image accompanying this step. At the bottom of this page it says Off-Voltage, You are able to use the + and – buttons to change the level that you want your dash camera to automatically switch off at. When you are happy with the selection, press the back arrow in the top left of the app to save your settings.

You have now successfully changed the voltage cut-off level for your Thinkware F750. If you have any questions feel free to contact us